When the payment made by the customer does not match the total amount of the sent invoice, the payment will appear on the "Incoming Reconcilable Payments" list.
1. Navigate to the system's administration side and select:
→ "Economy"
→ "Sales Invoices"
2. The list "Incoming Reconcilable Payments" can be found on the main page of sales invoices, at the bottom of the page.
- The first item on the list is the invoice number. By clicking on it, you can view the details of that particular invoice.
- The second item on the list is the information about when the invoice was sent to the customer.
- The third item on the list is the total amount of the invoice, which is the sum that the customer should have paid.
- Next on the list is the amount that the customer has paid.
- Following that is the difference between the original invoice amount and the amount paid by the customer.
- If the payment made is greater than the invoice amount, it will be displayed in the list in red font, indicating an overpayment.
- If the payment made is less than the invoice amount, it will be displayed in the list in green font, indicating an underpayment.
