Recurring card charge bills the customer's payment card at certain intervals. If you wish to enable recurring card charges, please contact our support.
1. Once the recurring card payment payment type has been added to the system through our support, a separate product can be created for it.
For the product, the payment type should be selected as "Recurring Card Payment."
2. When a customer places an order on the online store, a recurring card charge agreement is formed for them. The customer needs to enter their card details on the online store.
The agreements can be found through the following path:
→ Sales
→ Sales
→ Contracts
→ Contracts are filtered by the name of the recurring card charge product.
The statuses of the contracts are:
- Active
- Ended
- Customer has terminated the contract.
- Terminated
- If the charge fails for three consecutive days, the contract is terminated.
3. The contract has a tab called "Recurring Charge Details."
The charging frequency is determined for the contract based on the product, and this cannot be changed.
The next billing date can be adjusted. The billing date moves forward with each charge according to the frequency set.
4. The contract generates the next charge in the "New Order" status 7 days before the billing.
You can also create the next charge from the "Create Next Charge" button. The system sets the creation date of the charge to the day the button is pressed, and the billing date is determined based on the next billing date.
5. Recurring card charge transactions can be tracked from their own listing. You can access the listing via the following path:
→ Sales
→ Orders
→ Recurring Charges
