Instruction: Paying for the appointment at the checkout | WiseNetwork Oy

Instruction: Paying for the appointment at the checkout

Appointments can be paid for at the checkout. However, there are a few things to consider regarding this.

Paying for the appointment all at once

The appointment can be paid for at the checkout in its entirety through unpaid appointments.

In this example, since no product has been exchanged, all sales will be logged in reports and accounting according to the settings of the appointment product.


Paying for a single appointment line

An individual appointment line can be paid for at the checkout.

In this example as well, since no product has been exchanged, line-by-line sales will be logged in reports and accounting according to the settings of the appointment product. Sales will only be recorded based on the line that has been paid for in the appointment.


Changing the appointment product

At the checkout, the appointment product can be changed. Appointment product changes can be made by clicking the "Edit" button below the unpaid appointment.

After that, the product can be changed. After saving, the changes, such as the product name and any price adjustments, will take effect. Then the appointment can be paid for line by line or in full, as instructed above.


Payment view

When an appointment is selected, it appears in the payment view as shown in the screenshot.

In the payment view, the product is listed as "Order Fee." This means that an appointment made through the application has been brought to the checkout for payment. Similarly, in the cash register sales report, "Order Fee VAT 0%" will be displayed. The breakdown of "order fees" can be found on the online store's sales report.

The transaction is completed at the checkout by selecting the payment method used.

Note! Payment methods such as Billing/Account Sales/Credit are not to be used for unpaid appointments, invoices, or orders brought to the payment view at the checkout.

If an appointment or order is intended to be invoiced, this should be done from the system's administrative side, where all unpaid bookings/orders can be found. If an invoice is brought to the payment view at the checkout, these payment methods should not be used, as the invoice has already been billed.